Purchase provides the customer with 24 hours of uninterrupted attention from Ortiz Performance to complete a tune in the event that a change or new tune is needed sooner than the standard tuning window.
Rush Processing and Remote Tuning sessions are available for an additional charge of $50, and allow for our expedited assistance to complete a tune request within 24 hours of purchase. This session includes full datalogging support to dial in the modifications done to the vehicle. We will look at the logs and send revisions until the tune is dialed in for your vehicle.
Remote tuning sessions can be coordinated either through Ortiz Performance or any of our Authorized Dealers.
We require full disclosure of the modifications done to the vehicle and will review and suggest changes to be made (if required) before tuning the vehicle. This is to ensure that the vehicle will achieve proper horsepower goals and have the best driveability possible.
The basic process for remote tuning is:
We create and send a base startup tune via e-mail along with datalog instructions.You will datalog initial logs for us as instructed. This usually entails and idle, neutral rev, and cruise log so we can review and dial in all part throttle events before proceeding to wide open throttle tuning. After a possible few datalogs and revisions back and forth, we will instruct when we are ready for wide open throttle (WOT) tuning.
On all 2011+ Mustangs and Trucks they are equipped with OEM wideband O2 sensors. This provides us the ability to see Air/Fuel data directly in the datalog. On vehicles not equipped with OEM widebands, we will need to be able to see Air/Fuel data whether it is via an aftermarket wideband sensor and having the signal analogged from a 0-5V output through the flash device into the logging software, or via a dyno and reviewing the air/fuel data plotted on the dyno graph. This can all be discussed further prior to completing the WOT portion of the tuning. If a dyno is utilized, it will need to be scheduled with us ahead of time so we can ensure we are available.
If you have any questions, please go to our support site at http://support.ortizperformance.com, sign up, and submit a request.
Note: International Remote Tuning Sessions will carry an additional fee due to possible time differences and language barriers.
As always, please contact us before placing an order if you have any questions.
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